Privacy Policy
Last updated: 12 November 2026
1. Who we are
RoofLead is a trading name operated by David Acewicz, a sole trader in the United Kingdom.
Business address:England, wales
Email: davidace@roofleads.uk
2. Information we collect
When homeowners submit an enquiry, we collect their name, email address, telephone number, postcode and details of the roofing work they require.
When roofing businesses register, we collect their business name, contact name, email address, telephone number, service areas and roofing services.
3. How we use your information
We use submitted information to:
- Respond to enquiries.
- Contact homeowners about their roofing requirements.
- Contact roofing businesses about registration.
- Review enquiries and identify potentially suitable roofing businesses.
- Maintain and protect our website.
4. Sharing your information
Homeowner information may be shared with a suitable roofing business only where the homeowner has clearly agreed to that sharing.
We use website hosting and email providers to operate our service. These providers may process information on our behalf.
We do not sell personal information.
5. How long we keep information
We retain personal information only for as long as reasonably necessary to handle enquiries, operate our service and meet legal obligations.
We normally keep homeowner and roofing business enquiry information for up to 12 months after the enquiry has been closed. After this period, information will be securely deleted unless we need to retain it for a legal, accounting or dispute-resolution reason.
6. Data security
We take reasonable steps to protect personal information from unauthorised access, loss or misuse.
7. Your rights
You may have rights to access, correct or request deletion of your personal information, as well as other rights under UK data protection law.
To make a request, email davidace@roofleads.uk.
You can also complain to the Information Commissioner's Office at ico.org.uk.
8. Cookies
We aim to use only necessary website technologies. If analytics or advertising cookies are introduced, this policy will be updated and any required consent will be obtained.
9. Changes
We may update this policy when our services or data practices change.